Lifecycle Enterprise Support • Estd. 1997

Multi-Brand AMC, Installation & Service Support for Zero-Downtime Operations

Protect your mission-critical meeting rooms, active LED walls, grand auditoriums, and NOC control rooms with India's premier multi-OEM lifecycle partner. Preventative health checks, acoustic DSP recalibration, factory warranty logistics, and guaranteed 4-hour emergency SLA across Delhi NCR.

Multi-Brand Unified Contract
4-Hour On-Site SLA (NCR)
Standby Inventory in Stock
Avixa CTS Certified Engineers
Live SLA Telemetry Monitor
Nehru Place Hub
Target Uptime
99.9% Target Uptime
Continuous Monitoring
Emergency Response SLA
4-Hour Emergency SLA
Delhi NCR On-Site Guarantee
Preventive Checks
Quarterly (4x / Year)
Acoustic & Display Audits
Standby Spares Depot
Touch Panels & DSP Ready
Instant Hot-Swap Backup
Zero-downtime boardroom reliability for executive leadership meetings and investor calls.

Unified Multi-Brand Support

Single-Contract SLA Across Leading Technology Principals

No more finger-pointing between display makers, microphone vendors, and switch manufacturers. GPSPL provides full engineering accountability under a single annual maintenance agreement.

Crestron & Extron Control & Automation

Touch screen GUI restoration, control processor code backup, room scheduler sync, and RS-232/IP macro verification.

Shure & Sennheiser Ceiling Microphones

Beamforming polar pattern recalibration, RF frequency coordination, Dante network audio routing, and acoustic echo testing.

LG & Samsung Commercial Displays

Color balance & white-point calibration, thermal ventilation dust purging, power board testing, and warranty panel swaps.

Poly & Logitech Video Conferencing

PTZ camera motor calibration, auto-framing firmware patch management, Teams/Zoom Room OS stability, and HDMI sync.

NovaStar & Absen Active LED Video Walls

Receiving card diagnostics, dead-pixel module micro-soldering, Taurus processor calibration, and power redundancy tests.

Q-SYS & Biamp DSP Audio Processors

Core DSP headroom inspection, FIR filter tuning, RT60 reverberation mitigation, and networked AES67 audio patching.

Interactive Estimator

Annual Maintenance Contract (AMC) Sizing Tool

Configure your facility count, hardware complexity, and preferred SLA speed to generate estimated contract figures.

Number of Rooms / Facilities 4 Facilities
Primary Hardware Complexity:
Select Guaranteed Response SLA Level:
Silver (8x5 NBD)
Gold (4-Hr Emergency)
Platinum (Resident Eng)
Annual Maintenance Estimate
4 Covered Facilities
Gold SLA: 4-Hour Onsite Emergency SLA (Delhi NCR)
Preventative Health Audits: Quarterly (4 Scheduled Visits / Year)
Emergency Breakdown Support: Unlimited Callouts Included
Standby Spares Staging: Standby Inventory Maintained at Central Depot
Engineer Certification: Avixa CTS Certified Technicians
Indicative Annual Contract Cost
₹1.51 Lakhs / Year*
Get Formal Proposal →

*Excludes GST. Non-comprehensive scope (labor & logistics included; replacement components at actuals).

Preventative Advantage

Planned Maintenance vs. Reactive Emergency Breakdown

Why waiting for failure costs 4x more in executive lost hours and unplanned emergency hardware rush fees.

Operational Dimension Reactive One-Time Repair GPSPL Proactive AV AMC
Executive Meeting Downtime Board meetings cancelled abruptly due to undetected cable failure or DSP crash. 99.9% uptime guaranteed with quarterly health audits preventing issues before meetings.
Technician Response Window 3 to 7 days waiting for an unverified freelancer or local vendor with no SLA. Guaranteed 4-hour on-site arrival with Avixa-certified senior system engineers.
Standby Replacement Hardware None provided; rooms remain dark for weeks while boards are sent to service centers. Hot-standby touch panels, switchers, and microphones staged at our Nehru Place hub.
Color Calibration & Acoustics Never tuned; LED walls show color patches and mics suffer from severe echo. Quarterly color balancing, firmware upgrades, and DSP acoustic echo cancellation tuning.
Total Annual Cost High, unpredictable emergency diagnostic bills, rush freight, and unverified repairs. Fixed, predictable annual operational expenditure with transparent institutional invoicing.

Contract FAQ

Frequently Asked Questions About AV Maintenance

Key information regarding coverage, transition process, SLAs, and emergency callouts.

How does the onboarding and site takeover process work?
Our onboarding begins with a zero-cost physical site health audit. A senior GPSPL engineer inspects all displays, cable terminations, firmware versions, and rack thermal parameters, producing an asset register and remedial repair roadmap before formal contract commencement.
Are emergency breakdown visits capped or charged extra?
No. All GPSPL Gold and Platinum AMC agreements include unlimited emergency breakdown callouts. You never pay unexpected technician dispatch fees when equipment fails during critical business hours.
Can GPSPL coordinate repairs for products still under OEM factory warranty?
Yes. As an authorized distributor and system integrator, we handle complete warranty lifecycle management. We generate official brand RMA tickets, manage direct factory service centers for Samsung, LG, Poly, Shure, and Crestron, and re-install tested units without bothering your internal IT teams.
Do you provide resident AV engineers for large enterprise campuses?
Yes. Under our Platinum SLA tier, we depute factory-certified Resident AV Engineers stationed directly at your corporate headquarters or campus. They manage daily meeting room readiness, provide executive meeting escort, and resolve minor user queries instantly.
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